Hello Knollwood Families and Students,
As many of you know, the State Supreme Court recently overturned the extension to Governor Evers' Stay at Home Order, forcing extended closures to many Wisconsin businesses until May 26th. Since the order has been overturned, many municipalities and counties have, and are still, coming out with their own recommendations about staying at home or not.
As things are clearly still very in flux, we intend to stick to our original plan of opening on May 26th for a limited schedule, private lessons only with established customers. During this closing time, we have been hard at work on improving, not only the structure of our scheduling and billing, but also the experience of your lessons and time here at Knollwood Farm. We had mapped out a four phase opening plan based on a May 26th opening and due to all of the upgrades we are in the process of completing, we feel it best to start this "new normal" with the best version of ourselves, on the originally planned open date.
Things have changed all over the world, and Knollwood Farm is no different. Our first phase of opening is specific to established customers due to a greater ability to socially distance with students whose ability level we are familiar with and who have a greater level of independence in the barn and around the horses as needed. It saddens us to not be able to offer our beginner and new tiny tot lessons at this time, as bringing new people into the industry we all love so much is a huge priority for us here at Knollwood Farm. Unfortunately, with the necessary social distancing measures to protect our students and staff from COVID-19, we would not be able to ensure a safe riding experience for children or adults who have never been on or around a horse before or who are too young to get around the ring solo.
Group lessons will also not be offered at this time as that would require too many people in the barn at one time based on public health recommendations. We hope to bring our group lessons, beginner riders, and new tiny tot riders back as soon as it is deemed safe for all! As we get closer to May 26th we will release more details about our four phase plan, staggered scheduling capabilities to ensure everyone's safety, our new sanitization amenities around the barns, and our policies regarding all things COVID-19 while open.
As we move farther and farther away from the start of this quarantine period, we are eager to put this behind us and resume business as usual, but as ever, your safety and the safety of our staff is top priority. We intend to take every precaution to ensure our slow reopening offers a sustainable plan to continue offering safe lessons to you!